Host It Create It help centre
Step-by-step guides for your game server, the Game Panel and your account.
Getting Started
Section titled “Getting Started”- Your first 15 minutes: from order to playing
- Game Panel and Client Area: which one do I use?
- Glossary: words you will see in the panel
- How to access your game server in the Game Panel
- How to find your server IP address and connection port
- How to start, stop and restart your server safely
- Inviting friends: sharing your address and password
Game Panel
Section titled “Game Panel”Server Management
Section titled “Server Management”- Changing startup settings
- How to reinstall or reset a game server
- Setting up automatic restarts and backups with schedules
- Updating your game server
Files, Backups and SFTP
Section titled “Files, Backups and SFTP”- How to connect to your server using SFTP
- How to create and restore a backup
- Uploading an existing world
- Using the built-in file manager
Mods, Plugins and Workshop Content
Section titled “Mods, Plugins and Workshop Content”- Installing mods from the Mods page
- Players need the same mods: joining a modded server
- Removing mods safely
Networking and Connectivity
Section titled “Networking and Connectivity”Troubleshooting
Section titled “Troubleshooting”- How to view server logs and share them with support
- I cannot connect to my server
- My server is not showing in the game browser
- My server keeps crashing or restarting
- My server will not start
Account and Billing
Section titled “Account and Billing”- How to cancel a service
- How to pay an invoice and what happens if it is late
- Why is my server suspended?