How to find your server IP address and connection port

Short answer: Your server address is at the top of every server page, in the format IP:port (for example 203.0.113.10:2456). Select Copy next to it, then paste it into your game’s direct-connect or “add server” box.

Before you begin

• You need: access to the server in the Game Panel.
• Time needed: 1 minute.

Key terms

• IP address: the number that identifies the machine your server runs on, such as 203.0.113.10.
• Port: the number after the colon, such as 2456. Many game servers share one machine; the port tells the game which one is yours.
• Server address: the IP address and port together. This is what players type.

What this guide covers

• Where to find your address
• How to enter it in games that ask for the IP and port separately
• Why some games have a second port

Steps

1. Go to [Game Panel] > [Your Server] > Console.

2. Your address is at the top right of every server page, next to the status. It’s an IP address and port, such as 203.0.113.10:2456. It’s also in the Address box on the Console page.

3. Select Copy next to it. It changes to Copied.

   

4. In your game, open direct connect (it may be called “Add server”, “Join by IP” or “Connect”) and paste the address.

If the game asks for the IP and port in separate boxes, put the part before the colon in the IP box (203.0.113.10) and the number after it in the port box (2456).

All ports for your server

Go to [Game Panel] > [Your Server] > Network. It lists every address and port assigned to your server. The one marked Primary is the one players connect to.

Note

Need an extra port, for example for a plugin or a voice server? Open a ticket: extra ports are added by our team.

Note

Some games use a second port for the in-game server browser (called a query port, used to answer “who is online?” requests). It is usually the game port plus 1. Players still connect to the main port. Your game guide lists the ports for your game.

Expected result

Your game finds the server and either joins, or asks for the server password.

Common mistakes

• Leaving out the port. Without it, the game tries its default port, which is usually someone else’s server or nothing.
• Using the query port to join. Connect with the primary port, not the “+1” port.
• Copying localhost or 0.0.0.0 from config files or the console. Those mean “this machine” from the server’s point of view. Use the address from the Console page.
• Typing http:// in front. Game addresses never start with http://.

Troubleshooting

What you see	What it means	What to do
Connection times out (“not responding”)	Nothing answered: wrong address, or the server is not running	Check status is Online and copy the address again
“Connection refused”	Nothing is listening on that port	Check you used the primary port, not the query port
Asked for a password	It worked: the server has a password	The password is on the Startup page or in your game’s config; see your game guide
Server is not in the browser list	Normal for some games for a few minutes	See My server is not showing in the game browser

When to contact support

Contact support if the Console page shows no address, or the address changes without you changing anything. Include your server name and server ID (the 8 characters after /server/ in the panel’s web address).

Related guides

• I cannot connect to my server
• My server is not showing in the game browser
• Inviting friends: sharing your address and password
• What is a port, and which ones does my game use?

Last reviewed: 2026-10-05 · Applies to: Game Panel (hici 0.4.2)